Returns and Refunds Policy

Thank you for shopping at Chad Cooper.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

– The product was purchased in the last 30 days
– The product is in its original packaging
Please contact us before you send the product:

– By email:
Send the product with its original packing to:

Factive Nautics Chad E Cooper, LLC
21904 Sweetwater Ln. N.
Boca Raton, FL, 33428
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Chad Cooper.
Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We issue refunds for digital products within 30 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Coaching Cancellation policy is upon 30 day notice upon fulfillment of any contract agreement. Group coaching membership policy offers no refunds and cancellation policy is upon 30 day notice.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

– By email: